Shipping Policy

BigChemist.com ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: We provide Free Shipping to some pincodes of NCR region for amount over Rs199. For Orders to all other pin-codes shipping charges varry from Rs19 to Rs79. Please use get quote using your pin-code to check for free shipping.

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India.

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment on your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

In compliance with Drug and Cosmetic Act and Rules, we don't process requests for Schedule X and other habit forming drugs. For Schedule H and H1 drugs a valid prescription from a registered medical practitioner needs to be uploaded with Order.